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DPD teams up with Collect+ to expand parcel shop network

Tom Shearsmith
13 October 2020

Parcel delivery firm DPD has confirmed that over 3,000 Collect+ parcel shops are to be added to the DPD Pickup network, as part of a deal with PayPoint, the owner of Collect+.

The new deal will expand the DPD Pickup network to over 6,000 stores nationwide, with 3,000 Collect+ outlets being added. As a result, 97% of the UK population will now be within five miles of a DPD Pickup store.

DPD Pickup launched in 2015 and has grown rapidly since, with DPD customers already able to divert parcels for collection to participating Sainsbury's, Argos, Matalan, Go Outdoors, Blacks, Millets and Homebase.

The deal comes as DPD marks over 8 million UK downloads for its Your DPD app. The app allows recipients to set their own delivery preferences, including being able to search for and select their preferred DPD Pickup location and divert parcels to their shop.

Dwain McDonald, DPD's CEO commented: "DPD Pickup gives people a real choice, with a mix of big-name stores with loads of parking and other amenities, which may well fit in with their daily routines, as well as super-convenient locations close to home.

"It is also important to us that the customer experience and the service level is in keeping with everything we are about at DPD. Our technology works well with PayPoint to create a really smart partnership and I'm confident the experience for DPD recipients will be spot-on."

Ben Ford, Retail Services Director at PayPoint, added: "We're delighted to work with DPD to allow Collect+ retailers to provide parcel services to even more of their customers. We have seen an unprecedented boom in online shopping in recent months and our network gives parcel recipients more options for convenient and safe delivery and collection. It also gives our retailer partners another reason for shoppers to use their store, add value and increase sales."

Earlier this month DPD announced it will be delivering zero and low-emission deliveries across the UK’s largest towns and cities by 2025.

The green service will roll out across 25 of the largest UK towns and cities including Birmingham, Brighton and Hove, Cardiff, London, Manchester, Newcastle, Edinburgh, Hull and Stoke-on-Trent.

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