Harvey Nichols resumes online trading under Frasers Group
Harvey Nichols has resumed online trading under Frasers Group Trading Limited, restoring its e-commerce operation less than a month after Frasers Group acquired the luxury department store.
The websites' return follows a transition period that began after Frasers completed the acquisition as part of a pre-pack administration process on 13 August 2026.
The online store subsequently went offline without a confirmed reopening date while Frasers transferred its operation. The legal entity behind the previous online business, which changed its name to H ONLINE 2026 Limited on 21 August, remains separate from the relaunched website and according to Companies House records is still in administration. Therefore, any historical liabilities remain with the former entity.
The new Harvey Nichols website displays both fashion and beauty products from the likes of Moncler, Canada Goose and Ganni. Under Frasers ownership, customers now also have the option to use Frasers Plus, the group's credit and loyalty programme to make payments in interest free instalments.
Online delivery and returns resume
Frasers Group had previously notified customers that any online orders placed before 13 August 2026 remained the responsibility of the former ownership structure and therefore Harvey Nichols itself would not be able to process refunds for those purchases directly.
Customers were asked to contact administrators at FTI Consulting instead. The same policy was also applied to pre-takeover in-store purchases, with customers directed towards their card provider or the administration estate, depending on the transaction and their eligibility for Section 75 or chargeback protectio
Frasers begins Harvey Nichols integration
Frasers assumed control of Harvey Nichols’ online business, inventory and international franchise agreements, along with more than 1,000 employees on 13 August. The transaction covered six UK stores in Knightsbridge, Manchester, Birmingham, Bristol, Leeds and Edinburgh.
The acquisition plays into Frasers Group's luxury ambitions, placing Harvey Nichols alongside Flannels within the group’s luxury division.
Harvey Nichols entered administration in June after five consecutive loss-making years. For the full group revenue fell by £184.8 million from £204.8 million in the year to the end of March 2025, while losses before tax widened to £49 million from £34 million.
The group's primary trading company entered administration with unsecured creditors owed £270.5 million, with administrators estimating that suppliers including luxury brands such as Victoria Beckham, will recover no more than 15p in the pound. Other unsecured creditors include Jo Malone London, Puig and Estée Lauder, while preferential creditors such as HM Revenue & Customs are expected to be repaid in full.
