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John Lewis' new strategy makes sense, but Covid could derail its plans

Daily Telegraph
16 November 2020

For many years, John Lewis set a gold standard in retailing. Few could match them for quality, value, presentation and service – attributes that were transferred to food shopping when creating Waitrose.

Recently, however, that tried and tested formula has let the Partnership down, their chain of modern department stores turning from a strength to a weakness.

Read the full article on The Daily Telegraph.

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