Klarna’s UK boss steps down after “phenomenal” four year stint

Alex Marsh, Klarna’s UK Boss, has announced that he is stepping down from the by-now-pay-later (BNPL) company.

Alex Marsh, who was at Klarna for just shy of five years, is stepping down from the Swedish buy-now-pay-later firm. Joining the company in January 2019 as Financial Director (UK), Marsh was promoted to Klarna UK Chief in 2020.

On leaving, Marsh expects Klarna to "continue to trailblaze in the world of payments, shopping and banking" and describes his time at the business as "nothing short of phenomenal".

Prior to his roles at Klarna, Marsh held the role of Managing Director of Retail Finance at financial services provider Close Brother. In 2020, he Co-founded charity organisation Charterpath, which connects accountants to volunteer work.

Taking to LinkedIn, Marsh announced the news, writing: "After an amazing rollercoaster journey over the past five years this week marks my last at Klarna.

"It has been a genuine pleasure working within and alongside such passionate, innovative and dynamic teams - and I wish you all the very best as Klarna will no doubt continue to trailblaze in the world of payments, shopping and banking."

He notes that during this time at the company, the UK team grew its consumer base from 1.5 million to an impressive 18 million customers.

However, Marsh added that a recent family tragedy has "brought home that life is short…this experience has underlined the importance of prioritising what matters most – our family and loved ones."