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Lush opens first ever 24 hour automated retail experience

Tom Shearsmith
28 March 2022

Lush has opened its first ever 24 hour, automated retail experience at Coal Drops Yard in London. The vending machine will offer a variety of Lush's fresh handmade products and gifts.

The smart ANMAC iLocker will offer consumers a 360 degrees retail experience, with a sustainable design that runs on a low energy output and provides an attractive display for the fresh products.

The pop-up at Coal Drops Yard will initially run for six months, with plans for the products and design to be interchangeable.


Lush was founded in 1995 when the first shop opened in Poole, Dorset where it still remains as the heart of Lush business ventures today. There are now 106 shops in the UK and over 900 worldwide in 52 countries.

Helen Cox, Global Environment Reporting at Lush, commented: "These exciting innovative micro stores will allow us to get our wonderful fresh handmade products into the hands of even more consumers, making it easier for them to make ethical choices. These allow us to get more of our hero products into the world, without the operating impact of a full store."

Charlotte How, Group Retail Team at Lush, added: "Lush has always strived to dazzle our customers, from our product innovations through to bringing our core values into every aspect of our retailing. Using the highest quality of automated retail machines with our partner, Anmac, we are able to surprise and delight with a micro store that is open 24 hours a day to the public at Coal Drops Yard."

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