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Marks & Spencer launches new flexible working policy

Sophie Smith
01 November 2022

Marks & Spencer has launched a new flexible working policy to help its colleagues achieve a better work/life balance.

MFrom January 2023, over 3,000 M&S Retail Managers will have additional flexible working options available to choose from.

As well as opting for either full-time or part-time hours, managers will be able to spread their hours over five days, or to work a four-day compressed week or nine-day compressed fortnight.

This follows a "successful" trial across 100 M&S stores, with 75% of the Retail Managers participating agreeing that compressed hours have had a positive impact on their family life.

In addition, M&S is also launching a Job Share Finder, which hopes to make flexible working easier for those colleagues able to job share. This platform enables colleagues, across stores and support centres, to upload a bio and connect with potential job share matches. This was inspired by those returning from maternity leave and wanting more flexibility.

Sarah Findlater, Group HR Director at Marks & Spencer, said: “We want M&S to be a great place to work and shop – that means having engaged colleagues with a good work-life balance. Retail is a fast-paced industry but that shouldn’t mean missing out on the moments that matter. Whether caring commitments, the chance to get involved in your local community or to prioritise your own mental and physical wellbeing.

"We’ve listened to colleagues and are determined to create a cultural shift to flexible working across our stores. Those retail managers taking part in our compressed hours trial agree it’s been a gamechanger by giving them more choice and autonomy. We’re also always keen to put colleague ideas into action like our new Job Share Finder and are determined to keep exploring ideas that transform the way we work at M&S.”

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