Selfridges considers job cuts as part of head office restructure

Luxury department store Selfridges has confirmed proposed changes to its head office operations as part of a restructuring process that could affect approximately 2% of its workforce.

The retailer said the proposed changes are subject to consultation with employees.

A spokesperson for Selfridges told TheIndustry.fashion: “We are proposing changes to some of our head office teams in line with our strategic and financial objectives.

“We are working through the details and ways to mitigate a proposed 2% reduction in our overall headcount as part of a consultation process with our teams.”

Selfridges, which operates flagship stores in London, Manchester and Birmingham, has continued to invest in experiential retail, sustainability initiatives and digital transformation in recent years as it adapts to changing consumer and market conditions.

The latest proposals follow a previous round of job cuts announced in May 2024, when the retailer said it planned to reduce its workforce by around 2%, affecting approximately 70 roles. At the time, Selfridges said the changes related to “specific head office functions” and did not affect store employees.

The company previously said the reductions were a response to “market conditions and the evolving needs of our customers”. The retailer has also felt the impact of the continued absence of a tax-free shopping scheme in the UK in recent years.